Frequently Asked Questions

For further information regarding any questions or comments you have please contact us on 0117 918 1488 or email companyformation@jordans.co.uk.

Why does my Companies Act 2006 package look different?.
How do I change my log in details? Administrators can change all users' details via 'Maintain Users'. All users can change their own password via 'Maintain Password'. Note passwords are case-sensitive.
What is a Template? All companies are created using templates. Templates can be created, maintained and deleted by all except Basic users but can be used by all.
When will my company be formed? Companies House aim to incorporate standard companies within 24hrs of electronic lodgement. It is possible to submit a same day electronic lodgement via Incorporator which should be confirmed by 1.30 p.m. in order to be guaranteed.
When will my goods be delivered? We will despatch your goods shortly after receiving the certificate from Companies House.
What if I want to change my order after confirming it? Because we lodge your company almost as soon as you press confirm it is not normally possible to make changes to your order. It may be possible to make any changes you require after incorporation. However, before confirming, data can be saved then edited and processed at a later date.
Can I use my own precedents in Incorporator? We supply Jordans precedents as standard but it is possible to insert your own if required. For further information contact your sales representative or email companyformation@jordans.co.uk.
What is a sensitive word? Certain words and phrases may not be used in your company's name unless permission is granted by the Registrar of Companies or a third party. Incorporator will automatically check your name and inform you of the next course of action.
What should I do if my company name contains a sensitive word? Many sensitive words can be justified online simply by entering additional information. Others require supporting (hard copy) justification such as a letter of non-objection from a third party before registration is permitted.
Can I enter a service address for my officers? From 1 October 2006 every director will have a service address and a usual residential address. Only the service address will appear on the public record. This can be the director?s home address, the company?s registered office or an alternative address provided for the purpose.
If entered my company name in lower case why was the certificate issued in capitals? Companies House will only issue certificates in upper case lettering irrespective of how the name is shown on the lodgement. However, you may display the name in lower case on your seal, Memorandum and Articles of Association and stationery if desired.
Can I incorporate plcs and companies limited by guarantee through Incorporator? Yes.
Can I incorporate a company with two classes of share? All companies formed through Incorporator have a single class of ordinary shares. If your company must have more than one class of share from the outset, our Specialist Companies department will be able to help you.
I have to appoint corporate officers to a company ? what are the requirements? You will need:
Corporate/firm name
Registered/principal office address
For an EEA* company, details of the register where the company file is kept (including state) and its registration number in that register.
For a non-EEA* company, details of the legal form of the corporate body or firm and the law by which it is governed; and, if applicable, the register in which it is entered (including the state) and its registration number in that register.
3 from 7 Security items in relation to the authorized signatory.